My E-bike Scooter Store

If for any reason you would like to return your bike within 7 days of delivery, simply ship it back to us and we will refund your order minus shipping costs and a 10% restocking fee. Items must be returned in new or unused condition in original packaging and contain all original materials included with shipment. Returns shipped freight collect will be refused and returned to the customer, or discarded. After inspecting the returned merchandise, we will reimburse the purchase price of the item, less all actual shipping cost. No refund shall be issued on damaged or used items. If you refuse delivery, miss your delivery appointment or return a non-defective, undamaged or incorrectly assembled product, you will be charged for all original and return shipping cost. Items returned as damaged or defective are inspected and tested upon arrival. Items may also incur a restocking fee ranging from 20% of the price. No item may be returned if unpacked, assembled, had fuel installed or operated. Return shipping fees range and are dependent upon the size and weight of the item. Minor cosmetic damage due to shipping (i.e. small cosmetic scratches on plastic) are not covered under our warranty and is not grounds for a return. Which is a great way to save money by cutting out the middleman profit and ordering directly from us, the supplier. Don't worry though, if a mirror is cracked or missing or something like that, although it is very rare that this happens, then we will definitely send you out a replacement part. For replacement parts please contact our parts department at 405-761-0177 or Email sales@myebikescooter.com